Privacy policy

Last updated: September 16, 2026

TALA operates this shop and website, including the data, content, features, tools, products, and services offered to you, the customer, to provide you with a curated shopping experience (the "Services"). TALA uses Shopify's technology, which allows us to offer you the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand how your personal information will be collected, used, and disclosed as described in this Privacy Policy.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies, or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit and debit card numbers and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, place in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us including the information you share with us when you communicate with us, for example when you contact customer support.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information about how you interact with the Services, such as how and when you use or browse them.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;
  • From our service providers including when we work with them to enable certain technologies, or when they collect or process personal information on our behalf;
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services. We use your personal information to provide you with the Services, including fulfilling the contract entered into with you, processing your payments, managing your orders, remembering your preferences and the items you are interested in, sending you notifications related to your account, arranging purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, enabling returns and exchanges, allowing you to post reviews, and to provide you with a personalized shopping experience, such as by recommending products related to your purchases. This may include the use of your personal information to personalize and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and advertising purposes, such as to send you business, promotional, and marketing communications by email, SMS, or mail, as well as to show you online advertising for products or services within the Services or on other websites, including based on items you have previously purchased, added to your cart, or other activities you have carried out on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or respond to potential fraudulent, unlawful, dangerous, or malicious activity, protect public safety, and maintain the security of our Services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your credentials. We strongly recommend that you do not share your username, password, or other information with anyone.
  • Communicating with you. We use your personal information to provide you with customer support, respond to your requests, effectively provide services to you, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in litigation, potential or actual disputes, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, order and shipping management).
  • With business and marketing partners to provide marketing services and to show you advertising. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity with various merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you to third parties for personalized advertising and marketing purposes based on your online activity with different businesses and websites.
  • When you direct us, request, or otherwise consent to the disclosure of certain information to third parties, for example to have products shipped to you or through the use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy proceeding, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce our Terms of Service or applicable policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services on our behalf. To provide and improve the Services, the information you submit to the Services is transferred to and shared with Shopify and with third parties who may be located in countries other than your own. In addition, to support, develop, and improve our business, we use certain enhanced features made available by Shopify, which involve the use of data and insights derived from your interactions with our store, other merchants, and the Shopify platform itself. In order to provide these enhanced features, Shopify may use personal information collected through your interactions with our store, other merchants, and the Shopify platform itself. Under these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights with respect to the use of this information for the purposes described. You can learn more about how Shopify uses your personal information and what rights you may have here: Shopify's Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights related to your personal information here: link to Shopify's privacy portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you access links to sites not affiliated with us or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found there. Information you share in public or semi-public spaces – including information you share on third-party social media platforms – may also be visible to other users of the Services and to users of those third-party platforms without restrictions on its use by us or third parties. The inclusion of such links does not itself imply endorsement of the content on those platforms or of their owners or operators, except as specifically stated within the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the applicable age in your jurisdiction. If you are the parent or legal guardian of a minor who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined by applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may decline your request as permitted by law.

  • Right to access. You may have the right to request access to personal information that we hold about you.
  • Right to delete. You may have the right to request that we delete personal information we hold about you.
  • Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing communication preferences. We may send you promotional emails, and you may opt out at any time by using the unsubscribe link found in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

If you are a resident of the United Kingdom or the European Economic Area (EEA), subject to the exceptions and limitations set out in local law, you may also exercise the following rights in addition to those listed above:

  • Right to object to processing and to restrict processing: You may have the right to ask us to stop or restrict our processing of your personal information for certain purposes.
  • Right to withdraw consent: Where we rely on consent to process your personal information, you have the right to withdraw your consent. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful bases other than consent.

You may exercise these rights where indicated within the Services or by contacting us using the contact details provided below. You can also learn more about how Shopify uses your personal information and what rights you may have – including with respect to data processed by Shopify – at https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a reasonable timeframe, in accordance with applicable legal requirements.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or you may lodge a complaint with your local data protection authority. You can find a list of relevant data protection authorities for the EEA here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country in which you live.

When we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent contract issued by the relevant competent authority of the UK, as relevant, unless the transfer is to a country that has been determined to provide an adequate level of protection for personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "last updated" date, and notify you as required under applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us at , email us at talapetinfo@gmail.com, or contact us at Calle Lancha 4, 30877 Bolnuevo, Murcia, Spain. For the purposes of applicable data protection law, we are the data controller of your personal information.